The challenge
At wholesalers, orders that arrive by email and phone are retyped and customer-specific prices regularly get mixed up.
The warehouse picks on paper, wrong deliveries are only discovered at the customer and customers call to ask where their delivery is.
Our solution
We developed Kantex Groothandel as one system: one flow from quote to packing slip and invoice, automatically applied customer prices and tiered prices, a payment link on every invoice and a cash & carry till.
In the warehouse, picking is paperless, with the shortest walking route and line-by-line scanning on the handheld scanner. On the delivery side there are routes, live tracking and a new delivery time automatically passed on to the customer. Integrations with web shops, marketplaces and accounting keep stock the same everywhere.
The result
The order desk enters an order in a few seconds with the right price for the customer, using only the keyboard; warehouse and drivers work with the browser and live tracking.
Every morning management sees the open orders and all channels in one report. Industry-specific modules cover the varied needs of food, non-food and technical wholesale.